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Frequently asked questions (FAQ)
What is the Machu Picchu tour?The tour begins early in the morning in Cusco, with a train journey to the Citadel of Machu Picchu. It includes a guided visit of the Citadel during several hours, and, at the end of the visit, lunch and the return to Cusco by train late at night. This is the 1-day tour we propose. For those who might want it, we propose a 2-day tour, which includes the same services plus 1 night at a hotel and "a la carte" services for the second day... Who manages the tour, the entrance and train tickets?The Citadel of Machu Picchu is a national and international classified and protected site; therefore, it depends on Peruvian Government and particularly on the National Institute of Culture(INC). They establish access conditions, regulations, entrance fees (set today at US$ 68) and they also sell entrance tickets. Every agency, ours included, must go see there and immediately pay the full amount to book entrance tickets. For trains, the private company Peru Rail manages trains, timetables, conditions and fees (today set at US$ 125 in Backpacker category and at US$ 185 in Vistadome category). Our agency manages the other services included in our tours (reservations, guides, restaurants, transfers, bus, etc.). Are there space limitations for the access to Machu Picchu or for train tickets?Currently, there are no access limitations to entry the Citadel of Machu Picchu. Some politicians are planning to limit the access to 1500 or 2000 persons per day. Others talk about offering 3 types of entrance tickets: A, B, and C, the most expensive allowing a longer visit. However, for now, we repeat, there are no access limitations. For trains, there is a limitation depending on the number of wagons, so, depending of the maximum capacity. For this reason, it is not possible to book your train tickets on the last minute (once in Cusco or through this website). In real terms, we offer reservations at least 7 days in advance. What is the best period to do the tour?Peru is a big country with many different weathers. That is why it would be difficult to set a fine period to visit several places. However, we consider that the best season is from June to September. For the Machu Picchu tour, the warmer season is from November to March but it is also the rain season. We think that it is nicer to have a sunny but cool day than having a hot but rainy day. So, we preferably recommend doing it between May and October. Notice that Machu Picchu is open every day all year round (7/7, holidays included). We suggest you to see the weather page for more details. I have heard about a "local" train, can I take it?Yes, there is a "local" train between Cuzco and Aguas Calientes but the government has decided that it is only for Cusco residents and they have to show a Peruvian ID. Tourists cannot take it. What to do with my luggage during the tour?If you choose the 1-day tour, your luggage will theoretically stay in Cusco. However, if you choose the 2-day tour, you will maybe need to leave your luggage in Cusco. Most of the places where you might stay (hotel, hostel, guest house) offer to guard your luggage for free during the tour. But we can also gladly do it; just bring your luggage to our Agency the day before the tour. Do you practice an ethical commerce?The purpose of ethical commerce is, let's remember, that a commercial activity should respect social conditions (rights, guarantees for employees, decent salaries, etc) and environmental conditions (respect and protection of the environment, of sites, of fauna and flora). Since this is a very important goal, we are proud to claim that we respect all our employees and their work conditions. |
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